The first rule to succeeding in sales; stay humble, stay small and only bring your qualifications or accomplishments into the equation when appropriate. Unless they add value to a situation you are simply finding ways to brag. The fact is, clients and co-workers don’t care how much you think you know or what you have accomplished as much as how what you know and what you have done will help them.
The most effective way to demonstrate your knowledge and experience is through the work that you do. Show, not tell.
In my work experience I have encountered many salespeople who were quick to take the opportunity to show their expertise through voicing their opinions, and by touting their past accomplishments as proof that others should listen and respect them. In fact, little else is more off- putting than this type of person. We all have perspectives, opinions and areas we feel knowledgeable in. That does not give us license to grab the podium at every opportunity in order to showcase our knowledge. These behaviors are most often ego driven, either by way of an underlying self-esteem issue or due to a false level of self appreciation.
If you want to earn and maintain the respect of others, begin by taking a sincere interest in what they know. Give another person the opportunity to share their knowledge and experience first – it enables you to learn things, and it makes them feel respected and appreciated. Most often they will reciprocate, giving you full opportunity to share your thoughts and experiences as well.
But this time the audience will be engaged rather than off-put.
Generally speaking, the stupidest person in the room is often the one who is doing most of […]